Why 85% of Flooring Warranties are Voided (And How We Protect Yours) 

PICTURE THIS- You just spent thousands on new carpet. You have a “Limited Lifetime Warranty.” You’re protected for the length of the warranty, right? NOT ALWAYS.

Statistics show that approximately 85% of residential carpet warranties are voided because of one simple thing: improper maintenance.

Most manufacturers hide the “fine print” in plain sight. At Rohr’s, we want to make sure you know how to maximize your warranty coverage!

Here are some ways that warranties can be voided and leave you without guaranteed coverage:

• The 24-Month Rule: If you don’t have your carpets professionally cleaned by an IICRC-Certified firm every 12-24 months, your warranty is likely voided.

• The Paperwork Trap: If you can’t produce a receipt for those cleanings when a claim is filed, the manufacturer will deny you.

• The “Store-Bought” Disaster: Using the wrong chemicals or a rental machine can actually damage fibers and void your protection instantly.

At Rohr’s, we take steps to prevent this from happening to our valued customers. We provide Automated Cleaning Reminders every three months and keep detailed digital records of every service we perform. 

If you have questions about your current warranty or you need to schedule a cleaning to stay compliant with the warranty terms, call us!!

785-625-5977